Help Center
Frequently asked questions.
Common answers about pricing, models, privacy, billing, and accounts.
Pricing
How does pricing work?
Three plans, billed monthly: Lite ($9), Pro ($29), and Ultimate ($49). Enterprise terms are custom; talk to sales.
Do you offer a free trial?
7 days on Pro and Ultimate, no charge until the trial ends. Registration itself is free.
Can I switch plans?
Anytime. Upgrades are immediate, downgrades take effect at the next renewal.
Do you offer annual or volume pricing?
For annual commitments, 20+ seats, or tailored terms, contact sales through the enterprise page.
Models
Which models are supported?
70+ models across OpenAI, Anthropic, Google, DeepSeek, xAI, and more. See the models catalog for the full list.
Can I pick which model runs?
Yes. Choose a model per prompt or per chat, or let routing pick a default for the task.
Are there usage caps?
Each plan includes monthly credit allowances per model family. Credits reset at each renewal; see the pricing page for exact amounts.
Privacy
Do you train on my data?
No. We never use your content to train models. Prompts are processed by the model providers you use, under their API terms.
Where is data stored?
The application and database run on EU infrastructure (Hetzner, Germany).
Is there a DPA?
Yes, available on request for paid plans. See /legal/dpa and the security page.
Billing
What payment methods are accepted?
Card payments through Stripe-hosted checkout.
Can I get an invoice?
Yes. Invoices are downloadable from the billing screen.
How do refunds work?
Contact us through the contact page and we will review your case per our Terms.
Account
How do I add teammates?
Pro and Ultimate include team seats. Invite by email from your workspace; sign-in via email, Google, or GitHub with optional 2FA.
Can I delete my account?
Yes, anytime. Full data export available before deletion.
Where do I report a bug?
Use the contact page and pick Support; we reply within one business day.